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Two-factor authentication (2FA) asks for a 6-digit code from an authenticator app, such as Google Authenticator, 1Password or Authy, after your usual sign-in step. You can turn it on for yourself, and an organization can require it for everyone.

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Turn it on for yourself

Open Settings → Security and click Set up authenticator app. To confirm it’s you, we first email you a code; then scan the QR code with your authenticator app and enter a code from it. From then on, Radar asks for a code every time you sign in, whichever organization you pick. The same page lets you set or change your password, and turn 2FA off.

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Require it for your organization

Email support@radarhq.io from an owner’s address and name the organization. We’ll confirm when it’s on. The same steps are in Settings → Organization → General, under Enable MFA. Once it’s on, everyone who uses the organization needs 2FA:
  • Members who already use 2FA notice nothing new.
  • Members who don’t are asked to set it up the next time they sign in to the organization: a QR code to scan, then a code to confirm. After that, the code at every sign-in.
  • Members of several organizations who switch to this one from another are asked to sign in to it again, and to set up 2FA if they haven’t.
  • SSO sign-ins: no code from Radar. Your identity provider handles MFA for people who sign in through it.

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Personal access tokens and agents

Existing personal access tokens keep working. Creating a new one needs a session signed in to the organization. An agent connected by signing in may ask you to sign in again once and choose the organization; if the organization requires 2FA, that sign-in asks for the code.

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Lost your authenticator app

Email support@radarhq.io from your account’s address. We’ll check it’s you before resetting 2FA, then you’ll set it up again at your next sign-in.