Install a license
Get the license:- Cloud-managed deployment: generate it in Radar Cloud under Settings → Self-Managed. It renews itself once a day from there.
- Air-gapped deployment: ask us. It is issued by hand with the cluster count
in your contract, and it carries the permission for
hub.airGapped=true.
Replace a license
If the license is in your values, upgrade with the new value. The upgrade restarts the hub for you:If a license key leaks
Contact support and ask for the key to be rotated. The leaked key stops renewing from that moment and expires on its own schedule. Install the replacement as above.When a license lapses
The control plane keeps working in full for a grace period. When the grace period ends, the web console closes for everyone until a valid license is installed. Not affected at any point: your clusters and their data, the agents, the tunnel, personal access tokens and the API. Break-glass sign-in still works, but it does not reopen the console. To recover, install a valid license as above. This needs access to the Helm release or the Secret. There is no way to do it from the console.Air-gapped
Sethub.airGapped=true. The control plane then makes no outbound calls of its
own: no license renewal and no check for Radar releases. Anything you
configure yourself, such as an identity provider or an AI model provider,
still connects where you point it.
It needs a license that permits it. With any other license the control plane
refuses to start and says why.
To install without internet access, see Air-gapped install.
An air-gapped license carries a cluster count. Clusters already connected keep
working; connecting one beyond that count is refused, and the refusal names
both numbers. To run more, ask us for a new license and install it as above.